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Building a Stronger Foundation: How Cloud9 Elevates Hall Group’s IT Infrastructure

About the client

Hall Group of Companies operates in the construction and real estate development industries across British Columbia and Alberta. They are known for their commitment to safety, innovation, and quality in their projects. Dependable technology is key for Hall, helping projects stay on schedule and within budget, while ensuring high-quality results. Cloud9 Solutions has partnered with Hall for several years, providing Managed IT Services along with technical and strategic consulting support.

What we walked into

Hall was vulnerable to experiencing outages, which can cost the business thousands of dollars for each incident. In an industry where schedules and budgets matter, even brief disruptions can have a significant financial impact.

The Solution

Cloud9 conducted a thorough assessment of Hall’s systems, and recommended that they switch out their legacy servers and adopt a far more modern cluster server system.

“Instead of just trying to sell me on a big platform or service that we may not need, the Cloud9 team truly listened to us,” says Hall’s IT Supervisor, Matthew Burke. “They asked a lot of questions to get a clear understanding of our IT landscape and our needs for the future. I get a very clear sense that they’re looking out for us: recommending what they feel is best, or trying to save costs where possible.

The Result

Cloud9 has helped Hall achieve and maintain 99.9% uptime across all systems.

With new servers and updated security protocols in place, efficiency and reliability have increased.

“The Cloud9 team puts their heart into their work, and you can see that they are really passionate about what they do.”