Alive Publishing and Canada Wide Media Safeguard Digital Operations

About the client

Alive Publishing and Canada Wide Media are prominent players in the publishing industry, known for producing a wide range of publications and content across various media platforms. Cloud9 Solutions has been their technology partner for several years, providing a broad range of Managed IT Services.

What we walked into

The relationship encompasses support for any issues employees may have with their Macs and PCs, as well as managing servers, hosting websites, updating software, managing licenses, and adding or removing staff profiles.

The Solution

Comprehensive Managed IT with a Focus on Security and Standards

Conroy Ing, Group VP of Finance for Alive Publishing, says one area where Cloud9 has had an obvious impact is in improving the company’s cybersecurity defences, noting how damaging attacks like ransomware can be.

Ing describes Cloud9 Solutions as a “trusted partner that helps us with whatever IT issue we may have.” He adds that the IT standards and policies created in partnership with Cloud9 helped with the smooth integration of the two organizations during the acquisition of Canada Wide Media last year.

The Result

Cloud9’s Managed Services improve uptime and security levels while lowering costs.

Overall, the two organizations have benefitted from greater IT efficiency and resilience, improved security, and cost-savings. Cloud9’s no-fuss, hands-on approach has allowed both companies to concentrate more on their main business activities.

Thanks to Cloud9, they’re now better protected against cyber threats, with strong backup solutions and effective recovery processes in place to ensure business continuity and data security.

“Our partnership has created a secure, effective, and dynamic IT environment, which puts us in the position to excel as a publisher in today’s digital economy,” adds Ing.