Posted on Nov 4, 2018 | 3 minutes read time

How Managed IT Services are Helping Businesses Stay Competitive

Businesses are using managed IT services to respond to the fast changes and emerging technologies in the marketplace. The Managed IT Services industry is already USD 180.5 billion and it is expected to grow to become USD 282.0 billion by 2023. The simple reason for the explosive growth is that these services provide great value for businesses. Managed IT Service Providers (MSPs) have expertise in cloud computing, security, backup, disaster recovery, infrastructure maintenance, IT consulting and more. So forward-thinking organizations are relying on Managed IT Service Providers to acquire and deploy the latest technology solutions faster and gain an advantage over their competitors.

Strategic Goal Setting

Today IT infrastructure is always in flux. Business leaders like CIOs and CTOs have to regularly weigh the pros and cons of maintaining legacy systems and adopting emerging technologies. Sticking to a legacy system can cost less in the short-term, but businesses can fall behind in the long run. On the other hand, a new system implementation can be time and resource-intensive with no guarantees of success. Managed IT Services provide ways to mitigate the risks. Organizations can use Managed IT Service Providers to implement tools or services selectively. A more strategic approach to bringing emerging technologies into an organization can help businesses get the benefits of staying competitive in the marketplace without making high-risk maneuvers.

Going Beyond Cost Savings and Technology

Managed IT Services can also lower costs. Most businesses gravitate towards Managed IT Service Providers due to the potential for financial savings and they tend to think of managed IT services only as a resource for packaged technological solutions. In fact, a great Managed IT Service Provider is not only a provider of solutions but also a rich-resource and partner for developing new ideas to solve current problems. When organizations are evaluating a Managed IT Service Provider, besides IT competencies, they should also look into the provider’s business acumen. Customer testimonials are good indicators of the depth and breadth of a Managed IT Service Provider’s business expertise. An IT provider who understands your business will provide more value in the long run.

Building Long-Term Alliances and Partnerships

Businesses are using managed IT services to complement their internal IT staff. It’s rare that organizations totally depend on Managed IT Service Providers only for all their services. But it’s also becoming rare that organizations handle everything internally. Unless companies have strict national security restrictions, they tend to use some form of managed IT services to handle tasks like email hosting, customer relationship management (CRM), backup, recovery, security, storage, network maintenance and more. These are not trivial services. Quality solutions in these areas require time and patience to develop. So organizations are building long-term partnerships with their Managed IT Service Providers to improve the quality of their internal IT infrastructure.

Staying Ahead of the Competition

Overall, businesses are using managed IT services as a tool to keep pace with the transformation of the digital landscape. Companies can outsource certain IT tasks to MSPs and use the freed resources to build services that are more aligned with their core goals. It’s providing businesses with agility and speed in managing their IT operations without overburdening their internal staff.

Are you looking for better ways to handle your IT services? Our experts can help you figure out how to optimize your operations. We can provide customized solutions tailored to your organization. If you want to learn more, contact Cloud9 Solutions today!